Imagine you have 200 employees in your organization
working in-house or fashioning a remote set-up.
Where collaboration and
communications technology is headed
More than half of businesses are expected to adopt cloud unified communications as a service (UCaaS/hosted PBX) by 2020, surpassing premises-based PBX.1 This reflects a shift to the cloud by businesses of all sizes for their communications and collaboration solutions.
Whether you’re considering deploying a new system or upgrading an existing one, you probably have a number of questions about UCaaS vs. other more traditional technologies and what to expect if you deploy a cloud solution. This guide provides answers to the most common questions customers have and gives an overview of your choices when it comes technology platforms—PBX, IP PBX, and cloud.